english info

the language of the brucki.at webshop is german. the following information is just given additionally to provide an overview about the services of brucki.at. All other information within brucki.at, especially product information, descriptions and legal intructions will be given in german only. If you have any questions, please do not hesitate and contact us before you make any purchase.

price & payment

validity of the “BRUCKI-Preis”
The price listed with aour products, the “BRUCKI-Preis” is only valid for payment by cash or bank transfer. This is because just in these two cases we get the whole amount of money.
We believe it is better to give kickback to you than to any bank.

shipment

Does BRUCKI ship to Switzerland?
Yes we do!
Can the sales tax be refunded?
Yes , make a invoice without tax. All dues for the bank transfers have to be taken by you.

bike

How will the bike be delivered?
All bikes are ready mounted and prepared. They are deliverd standind in a box.
You just have to mount pedals and handle bar. Sometimes you also have to mount the frontwheel.
How long takes delivery?
In Austria , Swizerland and Germany the bike will be delivered within 24 hours.
Delivery into other EC countries  may take form 5 to 7 workdays.
Who delivers the bike?
In Austria , Swizerland and Germany the bike is delivered by X1 EXPRESS
In all other countries delivery will be made by common mail and partners (GLS, DHL, …).

Accessoires & clothes

How long does delivery take?
In Austria and Germany the bike will be delivered within 24 hours.
Delivery into other EC countries and Switzerland may take form 5 to 7 workdays.
What if a cloth does not fit?
You can send it back and we will send you replacement.
Please take care that your mailing is fully stamped, because otherwise we will not accept it.
The replacement cloth will be sent free of mailing charge, as you already paid for mailing.